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Problem "Not Synchronization" HAImage

http://forums.starwindsoftware.com/viewtopic.php?f=5&t=6067

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Re: Problem "Not Synchronization" HAImage

Posted: Tue Oct 04, 2022 12:17 pm
by Alex
yes i stopped the service

found entries in the log file

Code: Select all

10/4 15:14:52.661869 a6c HA: HASyncNode::registerSession: Unable to register the new client session. The node is not active!
10/4 15:14:52.661877 a6c HA: HASyncNode::registerSession: Return code 21.
10/4 15:14:52.661887 a6c Tgt: *** iScsiTarget::openSession: iqn.2008-08.com.starwindsoftware:starwind1-target-2tb: can't register session. The device 'HAImage1' is not ready.
10/4 15:14:52.661896 a6c T[3740,1]: ***iScsiTask::startLoginPhase: *ERROR* Login request: device open failed.

Re: Problem "Not Synchronization" HAImage

Posted: Tue Oct 04, 2022 12:49 pm
by yaroslav (staff)
This entry shows that the initiator attempts to connect to the target but cannot because the device is not synchronized. Please consider logging the case with us.

Re: Problem "Not Synchronization" HAImage

Posted: Tue Oct 04, 2022 7:32 pm
by Alex
How i can connect with you?

Re: Problem "Not Synchronization" HAImage

Posted: Tue Oct 04, 2022 9:40 pm
by yaroslav (staff)
Please check the thread, the email and the references were provided above.

Re: Problem "Not Synchronization" HAImage

Posted: Thu Oct 06, 2022 8:09 pm
by yaroslav (staff)
Alex,

There was no news from you. Is there anything we can assist you with?

Re: Problem "Not Synchronization" HAImage

Posted: Mon Oct 10, 2022 10:14 am
by Alex
Hello.
Is starwind (free) work provided if one server fails ?
If one node is completely disabled, and the second presenting disks, then after restarting the second node, it stops presenting disks

Re: Problem "Not Synchronization" HAImage

Posted: Mon Oct 10, 2022 10:38 am
by yaroslav (staff)
then after restarting the second node, it stops presenting disks
Yes, because you stop the service and it stops providing the storage. Please note that restarting the only active node is a restart procedure mishandling. If you still require assistance, please log a case with StarWind Support.
A mutual not synchronized state is possible when the service gets stopped on both sides.
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